Live Animal & Enclosure Orders

ReptMart cares about the health of your animals. Because supplies are shipped ground while animals are shipped overnight, we want to make sure that your animal does not arrive before your enclosure arrives and is set up. As a result, if you purchase an enclosure and a reptile from us at the same time, ReptMart will wait to ship your reptile until the enclosure you ordered has arrived.

Once your enclosure has arrived and you are ready for us to ship your reptile, you must contact us via email or phone to notify us that you are ready for us to ship. In these cases, we will not ship your reptile until you have notified us that you are ready to ship.

If for any reason you wish to have your animals and enclosure shipped the same day, please notify us via phone or email as soon as you place your order.

Live Animal Shipping Information

We take great care when shipping our reptile and amphibian orders and the process is very safe. All our shipments are carefully packed and we have an excellent track record with these shipments.

All our live animal orders are shipped via UPS Next-Day Air. To many areas, this shipping method guarantees delivery by 10:30am. Additionally, for the safety of the animals we ship, we only ship Monday through Thursday for Tuesday through Friday delivery. This ensures that the animals are only in transit for the shortest amount of time possible.

All live animals are carefully packed in high quality Styrofoam lined boxes, which protect the animals from extreme external temperatures. To further protect the animals during shipping, when shipping temperatures are extreme, we utilize heat packs or cool packs to help maintain the temperature inside the shipping box. For safety reasons, however, temperatures must be between 30-90ºF on both ends for our live arrival guarantee.

Shipping prices vary depending on your order and will be calculated upon checkout. Provided all of our Terms & Conditions are followed, we provide a live, healthy arrival guarantee on all our animal shipments (please see our Terms & Conditions page for complete details). Rest assured that ever effort will be made for the wellbeing of the animals.

Product Shipping Information

Our product and supply orders are shipped via UPS ground. All in-stock purchases will be shipped out within 2 business days and in many cases sooner. In the event that a purchase is back that includes any backordered products, you will be notified and your product will be shipped immediately after restocking.

Products are shipped Monday-Friday. Shipping costs are dependent on your order and are calculated at checkout.

We pack all our products very carefully to ensure that they arrive in perfect condition. Please see our returns policy for information on returning products that arrive damaged.

All Live Animal Shipments are shipped for a flat fee of $35.00. (unlimited quantities)
We only ship in the Continental United States. For exports over $3,000.00 USD see International Exports.